This Server’s Guide and the accompanying Trainer’s Guide provide information that blends useful skills, legal and social responsibilities and best practices in order to achieve a responsible service of alcohol within the hospitality and retail industries.
With the help of these guides, users will come to know the law and their legal responsibilities, promote social responsibility to communities in which they operate and support best practices within their professions.
All members of staff within the hospitality and retail industries need to appreciate and understand their responsibilities relating to alcohol, know how alcohol affects the body and be aware of the benefits and risks associated with alcohol consumption. These guides are an initial step on the path to learning. They put tools in the hands of practitioners and policy-makers to help them understand their important role in ensuring the responsible service of alcohol.
The guides have been translated and adapted to conditions in Hungary (Server’s and Trainer’s Guides), Poland (Server's Guide), and Korea (Server’s Guide).
The two generic guides were developed by the Alcohol Focus Scotland (AFS) and underwent extensive peer review by experts and organizations active in responsible hospitality programs. ICAP and the European Forum for Responsible Drinking (EFRD) piloted the guides in Hungary. The Korean Alcohol Liquor Industry Association (KALIA) and the Polish Spirits Industry (PPS) have adapted the guides for implementation with partners in their respective countries. (For more information, contact: email@example.com).